Our workshops require a minimum number of registrants to break even after costs, and last-minute cancellations can result in entire workshops being cancelled for all participants – no fun for our instructors or for those who’ve registered for the class.
We understand that schedules can change, and despite a registrant’s best intentions, they may not be able to attend a workshop. If a registrant is unable to attend the workshop, they can have an alternate person attend in their place. Otherwise:
- If a registrant cancels within 10 days before the workshop start date, AX will keep a 50% administrative fee up to $50, and refund any remainder as a gift certificate to be used at AX.
- If a registrant cancels after the class has begun, regardless of whether or not they show up, they will forfeit their entire fee.
Some exceptions may apply, at AX‘s discretion. And of course, if AX cancels the workshop due to low enrolment, we will refund the full registration fee.