Our workshops require a minimum number of registrants to break even after costs, and last-minute cancellations can result in entire workshops being cancelled for all participants – no fun for our instructors or for those who’ve registered for the class.
We understand that schedules can change, and despite a registrant’s best intentions, they may not be able to attend a workshop. If a registrant is unable to attend the workshop, they can have an alternate person attend in their place. Otherwise:
- If a registrant cancels 2 weeks before the workshop start date, AX will keep a $10 administrative fee and refund the remainder to the original method of payment
- If a registrant cancels within 1 week before the workshop start date, AX will keep 50% of the cost plus a $10 administrative fee.
- Ax can not offer any refund for cancellations on the day of the workshop.
- Some exceptions may apply, at AX‘s discretion. And of course, if AX cancels the workshop due to low enrolment, we will refund the full registration fee.